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Accessibility
Everyone should be able to use this website and our centre. If something gets in your way, tell us and we’ll fix it.
Last reviewed October 2026
Our commitment
This website aims to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA, and most of its text meets level AAA. We test with keyboards, screen readers and zoom.
On this website
- The typeface, Atkinson Hyperlegible, was designed by the Braille Institute for people with low vision
- Text is at least 16 pixels, and you can zoom to 200% without anything breaking
- Every part works with a keyboard, and you can always see where you are
- Pages work with screen readers. Pictures that carry meaning are described in words
- Colour is never the only way information is shown
- We write in plain English, at about a Year 6 reading level
- Pages are small and load on a weak phone signal
- Quick exit, or Esc pressed twice, leaves the site straight away
- Animation is minimal, and stops if your device asks for less motion
At the centre
- Step-free entrance and wide doors
- Hearing loop at the front desk
- Free interpreters for any language.
- Assistance animals are always welcome
Visit us: hours, directions and what to expect
Other formats
Need this information in another way? Ask us for information in another format, or ask us to read it with you.
Known issues
If something on this website doesn’t work for you, please tell us and we’ll fix it.
Tell us
If something on this website or at the centre doesn’t work for you, contact us or give us feedback. Deaf or hard of hearing? Contact us through the National Relay Service on 133 677.
What you can do next
Drop in
Hours and directionsOpen Monday to Friday, 9am to 5pmCall
0412 885 481During opening hoursAnother language
Free interpreterCall TIS National on 131 450