Refer someone in a few minutes.

For GPs, allied health, social workers, NDIS support coordinators, schools and housing workers. Call us to refer someone. We contact your client and let you know when we have.

By phone · Client consent required · Free for your client

ResponseAs soon as we canWe contact your client, then confirm with you.

Who we seeAdults in BrisbaneFacing money, housing or other welfare stress.

CostFreeFor your client, always. No gap, no waitlist fee.

Reporting backWith consentA contact update, then a short summary when support ends.

Make a referral by phone

0412 885 481

Call during opening hours. Tell us who you are, how to reach your client, and what they need. With your client’s consent, we’ll take it from there.

Can’t call now? Email hello@warmcentre.com with your name, role and phone number, and we’ll call you back. Please don’t email your client’s personal or health details: we’ll take them by phone.

Questions from referrers

Can my client come in without a referral?

Yes. Anyone can drop in during opening hours. A referral helps us reach people who find it hard to come in, or who need a warm handover.

Do you work with NDIS participants?

Yes. We work alongside NDIS support coordinators on the welfare side: payments, housing, bills.

How do you report back?

With your client’s consent, we email you when we’ve made first contact, and send a short summary when support ends. We don’t share case notes.

How is the information protected?

We take referrals by phone, so please don’t email your client’s personal or health details. We handle personal and health information under the Australian Privacy Principles, and only our intake team can see it.

Other ways to reach us

Call
0412 885 481During opening hours
Email
hello@warmcentre.comNot checked after hours
Drop in
Hours and directionsOpen Monday to Friday, 9am to 5pm