Come in. No need to book.

Drop in when we’re open. Someone will see you as soon as they can. It’s free, and you don’t need to bring anything.

Opening hours

This week

Closed on public holidays. When we’re closed and you need help now, call Lifeline on 13 11 14, any time, or see urgent help.

Getting here

2/290 Boundary Street Spring Hill QLD 4000

2/290 Boundary Street, Spring Hill QLD 4000.

Your first visit

Lots of people who come in have never asked for help before. Here’s what to expect, so there are no surprises.

At the door
Come straight in

The entrance is step-free.
At the front desk
Say hello

Give a first name (it can be any name) and roughly what you need help with. There are no forms to start.
While you wait
Have a seat

Take a seat. Kids are welcome.
In a private room
Talk it through

You talk with one of our team. Together you work out what’s most urgent and what to do first.
Before you leave
Know what’s next

You’ll know what happens next and who to ask for. If you’d like a mentor, we’ll start that too.

Access

Step-free entranceWide doors and no steps from the street.
Interpreters, freeAny language, by phone or in person.
Hearing loopAt the front desk.
Bring someoneA friend, family member, carer or assistance animal is welcome.

Before you come

Don’t have these? Come anyway. We’ll work it out together.